IF YOU WOULD LIKE TO PLACE AN ORDER BY PHONE, PLEASE CALL US AT 1-303-324-1134.

Shipping Information:

We have two warehouses we currently store our stock in. items stored at our warhouse will be sent out next business. day. Items currently stored at our neighboring warehouse will be sent out within the next two to three business days. Transit time will depend on which service you have chosen.

Shipping Insurance: The price for the shipping insurance is already included in the shipping cost.

Refund, Returns and Cancellation Policies:

We strive for 100% Customer Satisfaction. If for some reason you are not happy with your purchase, please contact our Customer Support at chanel@gigis-disney-chateau.com.

If you wish to return a piece, you have 14 business days from when the piece was shipped to do so. Please ship the piece addressed to:

Gigis' Disney Chateau c/o Returns Dept.

10270 Commonwealth St. #4225 Lone Tree, CO., 80124

The Piece must be sent back insured for the full purchase price of the piece with a reputable carrier such as, Fedex, USPS, or UPS. If the item is sent back to us due collect shipments or C.O.D.'s, the item will then be refused. Once the piece is then recieved back to us in the condition it was sent out in with the original box and the C.O.A's, A full refund for the purchase price of the piece ONLY, will then be issued back to the original form of payment.

*We do not reimburse for the shipping charges incurred*

Accepted forms of payment are credit cards, cashiers checks, and personal checks. If paying by personal check, item will not be shipped out until check clears.

If You have any Further Question Please feel free to contact us!